Chapter Overview

• Chapter 1 – Why IT Business Partners Matter
• Chapter 2 – What Makes a Good IT BP?
• Chapter 3 – Structuring the ITBP Function
• Chapter 4 – Obstacles  to Implementing IT Business Partnerships
• Chapter 5 – See is Believing – the Importance of Field Research
• Chapter 6 – Seeing is Believing – A field Research Example
• Chapter 7 – Words Matter – the Power of Language
• Chapter 8 – ITBP’s Role in Governance

• Chapter 9 – ITBP’s and the PMO
• Chapter 10 – ITBP Tools
• Chapter 11 – Building a Business Case
  
• Chapter 12 – Understand How Your Company Competes
  
• Chapter 13 – Managing Inside Your Company
  
• Chapter 14 – Collaboration and Teams
  
• Chapter 15 – Selling IT Internally
  
• Chapter 16 – Connecting & Networking
  
• Chapter 17 – Hype and the Marketplace